Empowered Patient Academy
A practical starting point if you want to organize and submit your own reimbursement request.
- Step-by-step reimbursement guide
- Medical necessity education
- Patient confirmation letter template
- Superbill template
Empowering Patients. Supporting Providers. Transforming Dentistry.
Client Portal ↗You deserve clear answers and someone in your corner. Start with our free patient guide, take the next step at your own pace, or let MSI help you navigate the process.
Get the Free Patient GuideStart with knowledge. Choose support at your own pace.
Understand your coverage.
Document your case.
Advocate with confidence.
Our 5 Secrets patient guide introduces the medical-dental connection, the importance of documentation, and ways to prepare for a conversation about your benefits.
Request the guide through vcita. Your request goes directly to MSI.
Prefer to Download Directly?Learn to advocate for yourself, get a personalized strategy review, or work alongside MSI for more comprehensive support.
A practical starting point if you want to organize and submit your own reimbursement request.
Understand your next steps with guidance tailored to your situation, treatment, and insurance plan.
Get support with benefits review, documentation coordination, claim submission, follow-up, and appeals as appropriate.
Documentation support for a Medicare-related review. Plan benefits and case requirements must be evaluated individually.
Strategy reviews start at $249 and full-service advocacy starts at $1,500. Final scope and pricing depend on the case and are discussed before work begins.
These are examples of situations where a medical connection may deserve review. A medical condition alone does not establish coverage for dental treatment.
Dental needs connected to documented oncology care or its effects.
Mouth, jaw, or tooth injuries with a documented accident or injury history.
Oral appliance treatment and documented sleep-related conditions.
Dental concerns alongside conditions such as Sjögren’s or other documented systemic illness.
Treatment needs evaluated in the context of your broader health and clinical findings.
Documented jaw concerns or difficulties with eating, speaking, and daily function.
Learn about the medical connection and the questions that can help you prepare.
Send a short contact request or book a conversation with Danielle through vcita.
If we move forward, use the secure portal to share treatment plans, records, and insurance details.
It may be worth exploring, but coverage cannot be assumed. MSI reviews the medical connection, your individual benefits, exclusions, documentation, and appropriate next steps.
No. Authorization or approval does not guarantee payment. Benefits, eligibility, claim review, and other plan conditions still apply.
Yes. Start with the free guide, explore the $49 patient kit, or discuss whether a strategy review would be useful for your situation.
Yes. My Smile Insured supports patients nationwide.
Use the secure client portal. Please do not include diagnoses, insurance identifiers, or medical records in an initial contact request or ordinary email.
Start with knowledge. Get support when you need it.